Frequently Asked Questions
Everything you need to know about Gorilla Grip products and your order.
What makes Gorilla Grip products different from competitors?
Our products are engineered with premium, non-slip materials designed for maximum durability. We focus on high-performance grip technology that stays in place while providing superior comfort and protection for your home.
How do I clean and maintain my Gorilla Grip mats and accessories?
Most of our products are designed for easy maintenance. Many are machine washable or can be easily wiped down with a damp cloth and mild soap. Please refer to the specific care label on your product for detailed instructions.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 5 business days within the contiguous United States. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
Are your materials safe for all floor types?
Yes, our products are designed to be safe for most common flooring types, including hardwood, tile, and laminate. However, we always recommend following your flooring manufacturer's specific guidelines before using any rug pad or mat.
Do you offer a warranty on your products?
We stand behind the quality of our gear. Gorilla Grip offers a limited lifetime warranty against manufacturing defects to ensure your home remains safe and stylish for years to come.